Support

How Can I Help You?

If you need any assistance related to your ebook purchase or consultation booking, feel free to reach out.

📞

Call or WhatsApp

+91 99778 10934

📧

Email Us

care@astroneerajdwivedi.store

📮

Address

Near Govt School, Gadara Pahadi
Mauganj, India – 486331

Frequently Asked Questions

📘 Ebook – Download & Access

❓ How will I receive the ebook after purchase?

  • The ebook is a digital product (PDF)
  • ✅ Instant access is provided on the Thank You / Order Confirmation page
  • ✅ You will also receive the download link on your email

❓ What if I did not receive the ebook email?

Please check your Spam / Promotions folder first.

If you:

  • Logged in using mobile number
  • Or did not receive the email

👉 Please contact us on WhatsApp or email and share your email ID.
We will add your email manually and provide access.

❓ Can I get a refund or return for the ebook?

No.
As the ebook is a digital product with instant access, no refund, return, or exchange is possible once purchased.

📞 Consultation – Booking & Cancellation

❓ Can I cancel my consultation?

  • ✅ Yes, you can cancel up to 2 hours before the scheduled session
  • ❌ Cancellation after this time is not eligible for refund

❓ Can I reschedule my consultation?

  • ✅ Yes, you can reschedule up to 1 hour before the session time
  • The session will be moved to the next available slot
  • No refund is provided for rescheduling

❓ What if I miss the consultation call?

If:

  • The session time has started
  • We attempted to call you
  • And there was no response

❌ The session is considered completed
❌ No refund or reschedule will be provided

❓ Are refunds available for consultations?

❌ No refunds once the session time is reached or completed.

❗ Important Note

All services provided are for guidance and clarity purposes only.
We do not guarantee specific outcomes, predictions, or results.

🤍 Still Have Questions?

We're here to help.

📞 Call / WhatsApp: +91 99778 10934

📧 Email: care@astroneerajdwivedi.store